Rob and I recently changed over to cable phone and since then have been the butt of every single telemarketer call across the country. While we were away this weekend (friday evening to Sunday), we recieved telemarketing calls from 12 different phone numbers.
12 DIFFERENT NUMBERS!!!!
One in particular has been a bothersome and rather annoying experience. A company called General Warranty Services based out of Massachusetts and New Hampshire has been calling us continually every other day with an automated voice message.
In typical fashion, we hang up before even listening to the whole message, but lately it's gotten so bad that i waited on the line for a live representative to find out what the deal was. When a girl came on the phone I immediately began to request to be removed from the call list and that i was very agrevated about the number of calls we are receiving. She hung up on me mid-sentence. I was FURIOUS! Nevermind that i thought it was my husband and ran down the hall butt naked and searched frantically through a pile of stuff to find the phone!! (sorry for the visual! LOL)
So i vowed the next time they called that I would try and weasel my way in by playing along and giving them fake information.
My plan worked.
I now have the name of the company and the phone number. I looked them up on Better Business Bureau website and just as I suspected, they have had several complaints lodged against them. I am considering filing a formal complaint but when the guy on the other line was far more cooperative and polite and apologetic about our request, i decided against it an to wait and see if they actually call again.
Has anyone gotten any calls from a company called General Warranty Services (781)569-1000? Just curious. http://www.generalwarrantyservices.com/ is their website.
The other thing I looked up was the official DO NOT CALL list registration. Senator LaValle announced it a few years back and so I knew it was official. It's also regulated by the FTC (http://www.ftc.gov/bcp/edu/pubs/consumer/alerts/alt107.shtm).
If anyone is interested in registering their phone number (INCLUDING CELL PHONE NUMBERS), visit www.donotcall.gov
Showing posts with label general warranty services. Show all posts
Showing posts with label general warranty services. Show all posts
Monday, November 03, 2008
do not call.... PLEASE
contributed by
Natasha Beccaria
on
Monday, November 03, 2008
3
comments
Labels: do not call, general warranty services, telemarketing
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